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Privacy Policy

Your privacy is important to us here at Step-by-Step Tech LLC. Please read this privacy notice carefully as it contains important information on who we are, how, and why we collect, store, use, and share personal information, your rights in relation to your personal information and on how to contact us and supervisory authorities in the event you have a complaint.

Step-by-Step Tech LLC is committed to maintaining privacy protections for its users.  This Privacy Policy (“Privacy Policy”) is designed to help you understand how we collect, use and safeguard the information you provide to us and to assist you in making informed decisions when using our website at www.stepbysteptech.org (“Site”) or the services offered by Step-by-Step Tech in connection with the Site (“Service”).  The terms “we,” “us” “our,” and “SBST” refer to Step-by-Step Tech LLC “You” refers to you, as a user of the Site or the Service. By using or Site and Services, you consent to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy.

Who We Are

Step-by-Step Tech LLC (also using the trade name and/or doing business as “Memories for Generations” or “M4G”) collects, uses and is responsible for certain personal information about you

INFORMATION WE COLLECT

We collect “Non-Personal Information” and “Personal Information.”  Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, preferences you submit and preferences that are generated based on the data you submit.  Personal Information is information that can be used to identify or contact you or to identify other people and includes your email and other information which you submit to us through the contact us process at the Site.

Personal Information:  To access and use elements of the Service you may choose or need to submit certain Personal Information.  You may choose not to provide us with certain Personal Information but then you may not be able to take advantage of certain features of the Site.  Personal Information we may collect includes your name, email address, phone number, descriptions regarding people and/or images in photographs/video and other information which you submit to us through the Site.  To the extent you provide us with identification information regarding third-parties, you hereby represent and warrant to the Company that you are the sole and exclusive owner of such information and all rights in such information (including copyrights) or that you have written permission from the owner to submit such information to the Company. By submitting this Personal Information through the Site, you are authorizing us to collect, store and use your Personal Information in accordance with this Privacy Policy.

Non-Personal Information:  When you visit the Site, we may monitor your activity on the Site. We may collect various categories of Non-Personal Information, including, without limitation, anonymous usage data, general demographic information, and aggregated statistics generated from visitors to our Site.  This information will not be stored in a manner that is personally identifiable with you.  The Site does not use cookies.

Children’s Online Privacy Protection Act: This site and any products and services offered herein are not intended for persons under the age of 13. Step-by-Step Tech LLC does not knowingly collect information from anyone under 13 years of age. Step-by-Step Tech LLC prohibits children under the age of 13 from using all interactive portions of this site, including leaving any comments, filling out forms, or otherwise submitting information. Step-by-Step Tech LLC will not knowingly collect personally identifiable information from children under 13. If Step-by-Step Tech LLC learns it has any information or content from anyone under the age of 13, it will delete that information.

Understand that by using the site, any products, services or applications for which you tender payment or otherwise obtain through the site, you warrant that you are at least 18 years of age and/or are otherwise legally able to enter into a valid contract in your jurisdiction. Your failure to follow the terms may result in suspension or termination of your access to the website.

General Information and Accuracy:  Any information you provide to Step-by-Step Tech must be true, accurate, current, non-misleading and consistent and relevant for the purpose for which you are providing the information.

If you are located in the European Economic Area (EEA), we are regulated under the General Data Protection Regulation (GDPR) which applies across the European Union (including in the United Kingdom) and we are responsible as controller of that personal information for the purposes of those laws.

INFORMATION COLLECTED FROM OTHER SOURCES

Step-by-Step Tech LLC also obtains personal information, including but not limited to: your name, email, address, phone number, billing information, IP address, and/or geo-location, from other sources, for example third-party vendors whose services we use to enhance your experience. These third-party vendors include but are not limited to: ConvertKit, Teachable, LeadPages, FormPlus, Accuity Scheduling, Facebook, Instagram, LinkedIn, Twitter, Pinterest, DPD, Google, Apple, Beacon, Beamer, HubSpot, KingSumo, Sucuri, Yoast SEO, WordPress, Wix, kajabi, and Squarespace.

HOW WE USE AND SHARE INFORMATION

Personal Information: Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent or otherwise share for marketing purposes your Personal Information with third parties without your consent. We do share Personal Information with vendors who are performing services for Step-by-Step Tech, such as the servers for our email communications who are provided access to user’s email address for purposes of sending emails from us. Those vendors use your Personal Information only at our direction and in accordance with our Privacy Policy.  In general, the Personal Information you provide to us is used to help us communicate with you and to identify people and images in photographs/videos provided by you to us.  For example, we use Personal Information to contact users in response to questions, solicit feedback from users, provide technical support, and inform users about promotional offers.

Third Party Information: We also use third parties, such as Google and Dropbox, to establish accounts for our customers in order to upload photographs and/or videos provided to us by the customer and identify the parties included in such photographs and/or videos.  Please find a copy of the following privacy policy below:

Google’s privacy policy can be found at https://policies.google.com/privacy?hl=en

Dropbox’s privacy policy can be found at https://www.dropbox.com/terms

Apple’s privacy policy can be found at https://www.apple.com/privacy/

Non-Personal Information: In general, we use Non-Personal Information to help us improve the Service and customize the user experience.  We also may aggregate Non-Personal Information in order to track trends and analyze use patterns on the site.  This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers and other third parties at our discretion.

Mergers, Acquisitions and Similar Business Transactions:  In the event we undergo a business transaction such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Personal Information may be among the assets transferred.  You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy and that any acquirer of our assets may continue to process your Personal Information as set forth in this Privacy Policy.  If our information practices change at any time in the future, we will post the policy changes to the Site so that you may opt-out of the new information practices.  We suggest that you check the Site periodically if you are concerned about how your information is used.

Compliance with Law: We may disclose any information, including, without limitation, Personal Information, we deem necessary, in our sole discretion and without your prior permission, to comply with any applicable law, regulation, legal process or governmental request.

Whether Information Has to Be Provided by You and Why

We do not require specific personal information, such as your name and email, for viewing the information on our website(s), but we do require your acceptance our General Terms of Use, Privacy Policy, and Cookie Policy to view any or all of our websites. We will inform you when we collect it whether you are required to provide the information to us, and if so, you must comply to continue using our websites. By doing so, you acknowledge consent and acceptance of these terms.

How Long Your Personal Information Will Be Kept

We will hold your personal information for the duration of time you consent to its use, unless we are legally bound for any reason to hold your data for a longer period of time.

Reasons We Can Collect and Use Your Personal Information

Step-by-Step Tech LLC collects and uses your personal information to further the following legitimate interests: to contact you with updates, promotions, or offers, to send emails, to fulfill orders, to deliver services and products, to complete customer transactions, to oversee contests and promotions, and to improve website performance and customer service.

Use and Transfer of Your Information Out of the EEA

This website is operated in the United States and third parties with whom we might share your personal information as explained above are also located in the United States. Your personal data may also at times be processed by staff operating outside the European Economic Area (EEA), such as in India and the Philippines, who work for us or for one of our suppliers. We will take all steps reasonably necessary to ensure that your personal data is treated securely and in accordance with this policy. If you are located in the EEA or elsewhere outside of the United States, please be aware that any information you provide will be transferred to the United States. By using this website, participating in any of its services and/or providing your information, you consent to this transfer.

The United States does not have the same data protection laws as the United Kingdom and EEA. While the European Commission has not given a formal decision that the United States provide an adequate level of data protection similar to those which apply in the United Kingdom and EEA, any transfer of your personal information will be under the Commission’s model contracts for the transfer of personal data to third countries (i.e., the standard contractual clauses), pursuant to Decision 2004/915/EC and 2010/87/EU.

For transfers of data to third parties, such transfers will either (i) be under the Commission’s model contracts for the transfer of personal data to third countries (i.e., the standard contractual clauses), pursuant to Decision 2004/915/EC and 2010/87/EU; or (ii) rely on the EU-US Privacy Shield Framework.

You can contact us to obtain more information regarding the relevant safeguard we put in place. For more information about the EU-US Privacy Shield Framework, please visit the U.S. Department of Commerce’s Privacy Shield website.

Your Rights

If you want to unsubscribe from receiving emails from Step-by-Step Tech LLC, you may do so at any time. Each email from any of Step-by-Step Tech LLC’s email accounts includes instructions for unsubscribing from these email communications.

If you are covered by the General Data Protection Regulation, you have a number of important rights free of charge. In summary, those include rights to:

  • Fair processing of information and transparency over how we use your use personal information
  • Access to your personal information and to certain other supplementary information that this Privacy Notice is already designed to address
  • Require us to correct any mistakes in your information which we hold
  • Require the erasure of personal information concerning you in certain situations
  • Receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations
  • Object at any time to processing of personal information concerning you for direct marketing
  • Object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you
  • Object in certain other situations to our continued processing of your personal information
  • Otherwise restrict our processing of your personal information in certain circumstances

You may also have the right to claim compensation for damages caused by our breach of any data protection laws.

For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals’ rights under the General Data Protection Regulation, available at: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

If you would like to exercise any of those rights, please:

  • Email, call, or write to us
  • Provide us enough information to identify you (e.g., account number, user name, registration details, etc.)
  • Provide us proof of your identity and address (a copy of your driver’s license or passport and a recent utility or credit card bill)
  • Provide us with the information to which your request relates, including any account or reference numbers (if you have them)
HOW WE PROTECT INFORMATION

We implement security measures designed to protect your information from unauthorized access including encryption, firewalls and secure socket layer technology.  However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software.  By visiting our Site or using our Service, you acknowledge that you understand and agree to assume these risks.

YOUR RIGHTS REGARDING THE USE OF YOUR PERSONAL INFORMATION

Promotional Communications: You have the right at any time to prevent us from contacting you for marketing purposes.  When we send a promotional communication to a user, the user can opt-out of further promotional communications by following the unsubscribe instructions provided in each promotional e-mail.  You can also indicate that you do not wish to receive marketing communications from us by contacting us at the email address below under “Contact Us”.

Community:  We may offer features that allow users to connect and communicate in public or semi-public spaces on the Site, including any blog or message board we may make available (collectively “Forums”).  You acknowledge and agree that you have no expectation of privacy concerning your use of the Forums.  You acknowledge that personal information that you communicate via these Forums may be seen and used by others and may result in unsolicited communications.  In addition, we generally do not remove content from the Forums, and any information you submit to such spaces may remain public, including after your account is closed.  Therefore, we strongly encourage you not to disclose any personal information about yourself in your communications via the Forums.  Step-by-Step Tech is not responsible for information that you choose to communicate to other users via the Forums or in other content or material submitted to the Site.

Testimonials:  With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, please contact us with your request.

LINKS TO OTHER WEBSITES

AND USE OF THIRD-PARTIES.  As part of the Service, we may provide links to or compatibility with other websites or applications.  However, we are not responsible for the privacy practices employed by those websites or the information or content they contain.  This Privacy Policy applies solely to information collected by us through the Site and the Service.  Therefore, this Privacy Policy does not apply to your use of a third-party website accessed by selecting a link on our Site or via our Service.  The privacy policy of that other website or application will apply to your access or use of that site or application.  We encourage our users to read the privacy statements of other websites before proceeding to use them.

CHANGES TO OUR PRIVACY POLICY

We reserve the right to change this Privacy Policy at any time if Step-by-Step Tech decides to initiate the type of transactions contemplated by the Service.  If we decide to change our Privacy Policy, we will post those changes on this privacy page and such changes shall become effective immediately.  If the changes to the Privacy Policy are significant, we will prominently post such changes on the Site prior to implementing the change and will indicate the effective date of such changes.  If you continue to access and/or use the Sites after the effective date of such changes, then such access and/or use will be deemed an acceptance of and an agreement to follow and be bound by the Privacy Policy as changed.  For this reason, you should periodically check the Site and this privacy page for updates.

CALIFORNIA RESIDENTS

If you are a resident of California, in addition to the rights set forth in this Privacy Policy, you have the right to request information from us regarding the manner in which we share certain categories of Personal Information with third parties for their direct marketing purposes.

VISITING OUR SITE FROM OUTSIDE THE UNITED STATES

Our Site is hosted in the United States. Our Site is governed by United States law. If you are visiting the Site from outside the United States, please be aware that information may be transferred to, stored and processed in the United States where our servers are located and our central database is operated. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country. By using our Site, you consent to your information being transferred to our facilities as described in this Privacy Policy.

BLOG COMMENTS & OTHER PUBLIC COMMUNICATION

The comments section of the blog (Tuesday's Tips for Pics or TT4P) is accessible to all readers; and anyone who comments may remain completely anonymous. However, the following guidelines must be followed:

You may not post, email, transmit or otherwise distribute:

  • confidential or personal information of a third party
  • copyrighted, patented, trademarked or anything that infringes on another party’s intellectual property
  • criminal, threatening, harassing, defamatory, slanderous or libelous material
  • obscene, distasteful, vulgar or pornographic material
  • any material harmful to minors in any way
  • computer viruses, spam, service announcements, and sales pitches
  • anything that disrupts, modifies, or interferes with the website, its associated software, hardware, and servers
  • anything that impedes or interferes with use of the website by others

The website and its owner are not responsible for information posted by others in the comments section, but the website editor(s) will moderate the comments and reserves the right to remove any comment for any reason. Step-by-Step Tech LLC reserves the right to refuse website access or service to anyone who violates these terms.

CONTACT US

If you have any questions regarding this Privacy Policy or the practices of this Site, please contact us. If you do not wish to receive promotional communications or wish to delete or correct your information, please contact us